Return, Refund & Exchange Policy

We want you to be thrilled with your new purchases at Tactical World Store. However, if you want to return an item, we're here to help.

We now conduct the 30 day return policy at Tactical World Store.

Return for Refund

You have 30 calendar days to return an item from the date you received it.

If you cancel your order after one hour of you placing the order, you will be charged 5% of processing fee. If you cancel within one hour, there'll be no fee charged.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

If our customer return because he/she receives defected product, we will return the full order amount back to our customer and bear the return shipping cost. If our customer return because of other reasons, we will not bear any return shipping fee.

Return Fee

We provide return labels for orders with less than 5 items or weight below 5lbs. If your order exceeds these limits in quantity or weight, you will need to return the items to the return address provided by our customer support team.

Your return shipping fee will be deducted from either 1. your original payment refund or 2. your store credit if you choose it.

We will also deduct 15% of the return order amount as the processing & restocking fee should you choose to refund to your original payment. This restocking fee will be used to pay 1. all the processing fees incurred by Visa, Master and 2. labor cost for restocking the item on the warehouse.

Return Process

1. Please Send an Email to contact@tacticalworldstore.com titled with Return + Your Order Number. Please specify the reason of your return.

2. Our customer service team will reply to you in 24 hours. We will verify with you your pickup location and pickup time.

3. Once we get your confirmation, we will send you a shipping label. Please carefully package our product in original condition.

4. Once the package got returned to our warehouse in US, we will check the condition of the product and restock the item.

5. Once all the above steps completes, we will start the refund process.

6. You will receive your refund in your purchasing card/paypal within 3-5 days.

Refund Policy

You will receive your refund in your purchasing card/paypal once we receive the goods at warehouse within 3-5 days.

Exchange Policy

We bear the exchange cost for the replacement of our product.

1. You have 30 calendar days to exchange an item from the date you received it.

2. Please Send an Email to contact@tacticalworldstore.com titled with Exchange + Your Order Number. Please specify the reason of your exchange.

3. Our customer service team will reply to you in 24 hours. We will verify with you your return pickup location, pickup time and the exchange item you want.

4. Once we get your confirmation, we will send you a shipping label. Please carefully package our product in original condition and put the label on package.

5. Once the package got returned to our warehouse in US, we will check the condition of the product and restock the item.

6. Once all the above steps completes, we will ship out the replacement package.

7. We cover all the shipping & restocking fee incurred during exchange.

The above policies only applies to orders under $1000.

Return & Refund Policy For Large Orders(Orders > $1000)

We accept exchanges for products for orders over $1000. However, if customer request majority return(more than 50% of the items in the order) or full return on such orders, we will process 40% restocking fee on the order value.

Return & Exchange For All International Customers (Outside US)